1. Put Brandon inquiries in the right geographic context
Brandon is a municipal-town in Oakland County, Michigan. A Brandon-focused attribution review should therefore distinguish Brandon from Oakland County and from any broader service area your firm chooses to consider. Those are not interchangeable geographies. The important question is whether each inquiry’s journey can be evaluated against the geographic and practice-area priorities you set.
Recommended approach
Before reviewing performance, decide how your firm will classify geography in its own intake and reporting. Keep Brandon, Oakland County and any wider Michigan service area separate where that distinction affects eligibility, case assignment or budget decisions.
