What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey placed on a law firm’s website. Visitors answer questions one at a time, with the flow organized around practice areas and qualification criteria such as case type, urgency and fit.
How is it different from a contact form?+
A contact form generally asks a visitor to provide basic details and an open-ended description. The Video Intake experience is structured and video-guided, allowing the firm to review a defined set of answers rather than relying on one broad text field.
Can a Beverly Hills firm choose which practice areas are included?+
Bosseo’s public product page says each practice area can have its own qualification path. The firm should still decide which areas to include, what questions matter and which inquiries require human review.
Where can a completed intake go?+
Bosseo states that completed inquiries can be delivered with answers attached and describes inbox, CRM and case-management delivery. The exact destination and connection should be confirmed for the firm’s systems during consultation.
Does completing the survey mean the firm has accepted the matter?+
No acceptance should be implied. The survey organizes and qualifies an inquiry; the firm must decide how to review conflicts, urgency, eligibility, representation and other professional considerations.
What should the firm measure first?+
Start with clearly defined stages: survey started, survey completed, inquiry qualified, inquiry reviewed, inquiry accepted or declined, and later disposition. Review routing accuracy and follow-up status as well as totals. There is no supported basis for predicting the firm’s counts from Beverly Hills population.
