1. Start with the Atlas service area, not a generic software brief
Your firm may serve Atlas, Genesee County, a wider Michigan area, or a combination of locations. Those are different operating contexts. Bosseo’s custom software page says the process begins with describing the bottleneck in plain English rather than preparing a requirements document.
Recommended approach
Before a consultation, define the geographic scope of the workflow: where inquiries are associated, which locations staff record, and whether location is merely information or affects assignment, follow-up or reporting. Use Atlas and Genesee County as precise labels in the firm’s own records rather than treating the township estimate as a forecast.
