1. Start with the workflow, not a feature list
Almont township is recorded in the 2020–2024 American Community Survey as a municipal-town in Lapeer County, with a population estimate of 7,009 and a margin of error of 23. That geographic fact does not establish legal demand, lead volume or case volume. It does establish why your service area and operating boundaries should be explicit when you describe the problem. A tool for a firm serving Almont may need to distinguish local inquiries from matters handled elsewhere, but that is a decision for your firm—not an assumption based on population. Bosseo’s public Custom Software page frames the work around a plain-English bottleneck rather than a prewritten requirements document. Start with what staff must do today, where the process stalls and what a correct result looks like.
Recommended approach
Write one sentence beginning with “someone at the firm has to manually…” Then list every handoff that follows. Do not approve a build until the firm can identify the person responsible for each step and the condition that allows the next step to begin.
