What does the Bosseo ROI Dashboard publicly say it tracks?+
Bosseo describes rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, video intakes, lead classifications, case types, source attribution, reviews and trends over time. The precise scope for your firm should be confirmed in consultation.
Can the dashboard prove that a marketing channel produced a signed case?+
The public page describes source attribution and says leads and matters can tie back to revenue. Before relying on that connection, ask how sources, duplicate contacts, matters and revenue are defined and reconciled with your firm’s records.
Can I use the dashboard to evaluate Topsfield and Essex County separately?+
Ask Bosseo how locations are represented in tracked targets, attribution and reporting. Topsfield is identified as a town in Essex County, so the firm should not treat town-level and county-level results as interchangeable.
Does a live dashboard guarantee rankings or visibility?+
No. The public Google guidance says automation does not guarantee crawling, indexing or search visibility. A dashboard can display measured information; it is not, by itself, a guarantee of search performance.
Who should review call recordings and transcripts?+
That is a firm governance decision. Identify the attorneys, intake personnel or managers who need access, then ask Bosseo what access and permission controls apply before sharing sensitive records.
What should we ask about reliability before buying?+
Ask about access, login recovery, historical records, unavailable source data, refresh timing, permissions and any applicable recovery expectations. The public page describes live access and continuous updates but does not establish a particular uptime or recovery commitment.