1. Turn a Raynham website visit into a clearer first conversation
A conventional contact form asks a visitor for a name, contact details and an open-ended description. Bosseo describes Video Intake as a guided survey delivered with video, allowing the visitor to answer one question at a time. Bosseo says the completed inquiry includes answers organized around case type, urgency and fit. The relevant design question is whether your current form gives your team enough usable information to decide what happens next.
Recommended approach
Review the current Raynham landing page and identify where a visitor must make a judgment alone: choosing a practice area, describing urgency, or deciding whether to contact the firm. Consider a guided path where those decisions are made explicit. Keep legal advice, eligibility conclusions and promises out of the intake experience; use it to collect information for review.
