What does Bosseo Lead Attribution describe tracking?+
Bosseo’s public product page describes channel, referrer, landing page, device and session detail, with intake answers attached to the journey. It also describes connecting phone calls and tracking outcomes through consultation and signed case where the relevant information is available.
Can this distinguish a Quincy inquiry from a wider service-area inquiry?+
Bosseo describes reporting by journey, channel, case type and page. Your firm should confirm how geographic information would be captured and reported, because Quincy, Norfolk County and a broader Massachusetts service area are not interchangeable categories.
Does attribution prove that a channel caused a signed case?+
It can provide a documented journey and connect available outcome information, but attribution is not the same as proof of causation. Review incomplete journeys, multiple touches, referral information and your own matter records before making a budget decision.
Will my intake team need to ask how someone heard about us?+
Bosseo’s public page says its instrumentation is designed to operate behind the scenes and avoid manual tagging or reliance on a remembered source answer. Confirm the exact responsibilities and data connections for your firm during the consultation.
Can phone calls be included?+
Bosseo states that calls can join the same journey record, with call information connected to the web journey. Ask how your phone setup, call records, transcripts and case-type information would be handled, and review applicable confidentiality and retention requirements.
How is this different from aggregate analytics?+
The public product description positions Lead Attribution as connecting an individual lead’s journey and intake information, rather than showing only anonymous traffic totals. Confirm the fields, permissions and outcome connections available for your firm before relying on the distinction.