What can Bosseo Lead Attribution show for a lead?+
Bosseo’s public description says a journey can include the channel, referrer, landing page, device and session detail, with intake answers attached. Ask during the consultation which information would be available for your firm and how it would be displayed.
Can phone calls be included?+
The public Bosseo page says calls can join the same journey record, including call information and case-type details. Discuss the exact call data, matching conditions and review responsibilities before relying on it for decisions.
Will attribution tell us whether an inquiry is a good case?+
No attribution record should replace your firm’s legal and intake judgment. It can place source information alongside intake answers, but your firm must define and apply its own qualification standards.
Should we combine North Attleborough Town with Bristol County reporting?+
Not automatically. North Attleborough Town is a municipality recorded in Bristol County. Decide whether those are separate reporting labels for your firm, and preserve the distinction rather than treating the county as a proxy for the town.
How are signed cases different from leads?+
A lead is an inquiry; a signed case is a later outcome. Bosseo’s public description refers to outcome tracking through consultation and signed case. Your firm should establish the status definitions and update responsibility used in its own review.
Do we need to change our intake process?+
Bosseo’s public page says attribution runs behind the scenes and that staff do not need to rely on manual tagging. Still, discuss your existing intake tools, call handling, status updates and any information your team must review so the implementation fits actual practice.