What does the ROI Dashboard present?+
Bosseo’s public description presents rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, transcripts, case-type tags, forms, video intakes, source attribution, reviews, and trends. Ask which items apply to your proposed scope and how each is defined.
Can it show activity connected to Lunenburg?+
The public page describes service-and-city targets, city data, source attribution, and case-type reporting. In consultation, confirm how Lunenburg would be labeled and how that view would remain distinct from Worcester County or another service area.
Does a lead count mean the firm signed a case?+
No conclusion should be drawn without the firm’s agreed definitions and records. Bosseo describes leads, matters, and revenue as related reporting areas, but your consultation should establish how those stages connect and how duplicates or delayed conversions are handled.
Can our team review the underlying calls?+
Bosseo’s public page says calls can be recorded, transcribed, summarized, and tagged, with the recording and transcript attached to counted calls. Ask about access, retention, corrections, and the policies your firm needs before using those records.
Will every system we use connect to the dashboard?+
That is not established by the public page. Bring your actual systems to the consultation and ask Bosseo to distinguish supported connections, proposed scope, manual handoffs, and unknowns.
How should we judge whether it is suitable?+
Judge it against your definitions, traceability requirements, access controls, recovery questions, required handoffs, and decision rules. A live display is useful only when your team can understand what each measure represents and act on it responsibly.