What can Lead Attribution show for a lead?+
Bosseo’s public product page describes a record containing the channel, referrer, landing page, device, session detail and intake answers. It also describes connecting phone calls and tracking outcomes through consultation and signed case. Confirm the applicable fields for your firm during the consultation.
Can it include phone calls?+
Bosseo says calls can join the same journey record, with the transcript, case-type tag and web journey connected. Your firm should review how that would fit its current phone and intake procedures.
Does this replace asking how someone found the firm?+
Bosseo positions attribution as an alternative to relying on memory or a manually maintained source field. Your firm should still decide which intake questions and records are appropriate for its practice and confidentiality requirements.
Can it show whether a Lunenburg page produced a signed case?+
Bosseo’s product description says journey information can include the landing page and can continue to consultation and signed case. That is a capability described by Bosseo, not a prediction that a particular Lunenburg page will produce a matter.
Is attribution the same as a search-ranking service?+
No conclusion about rankings follows from attribution. Attribution is for reviewing journeys and outcomes; ranking and content decisions require separate evaluation.
What should we bring to a consultation?+
Bring your service-area definitions, current intake stages, case-type labels, call-handling responsibilities and the outcomes you currently record. Be ready to distinguish Lunenburg from Worcester County and Massachusetts if those distinctions matter to your reporting.