1. Start with Ludlow’s service boundary, not an assumed market
The U.S. Census Bureau records Ludlow as a municipal town in Hampden County, Massachusetts, with a 2020–2024 ACS five-year population estimate of 20,904 and a margin of error of 23. That is geographic and population context only. It does not establish legal demand, search behavior, competition, lead volume, language preference, or staffing requirements. For attribution, the useful question is narrower: can your records distinguish an inquiry associated with Ludlow from one associated with another community you serve?
Recommended approach
Define the geographic labels you want to review before judging performance. Keep Ludlow, Hampden County, Massachusetts, and any additional service locations distinct. Ask Bosseo how location information would be represented in a journey record and how you would review it alongside practice area, intake answers, consultation status, and signed-case status.
