1. Replace “How did you hear about us?” with a fuller journey
A remembered answer is not necessarily the first or most useful source. Bosseo’s public Lead Attribution page describes records that can show channel, referrer, landing page, device and session detail, then attach intake answers to the journey. It also describes phone calls joining the same record. That matters when a prospective client serving Ipswich visits more than once before contacting your firm. The 2020–2024 ACS five-year estimate records 13,930 people for Ipswich, with a margin of error of 25, and identifies Essex County as the county relationship.
Recommended approach
Ask Bosseo to show how a web visit, a contact event and a call would appear in one lead record. Confirm which fields are available for your firm and which outcomes your team can reliably record.
