What does Lead Attribution show for an inquiry?+
Bosseo’s public product page describes channel, referrer, landing page, device and session detail, with intake answers attached to the journey. It also describes calls joining the journey and outcome tracking toward consultation and signed case. The exact information available for your firm should be reviewed in a consultation.
Can it tell me whether an inquiry came from Hingham?+
Attribution and geography are different questions. The Census Bureau identifies Hingham as a town in Plymouth County, but that does not determine how a person’s location will appear in your intake record. Ask how your firm’s geographic information will be captured, defined and reported.
Will attribution prove which marketing channel caused a signed matter?+
It can provide a recorded journey and outcome information for review, as described by Bosseo. It should not be treated as infallible proof of causation. Your firm should define how it handles incomplete journeys, offline influences, duplicate contacts and unconfirmed outcomes.
Does my team need to ask every caller how they heard about us?+
Bosseo’s public page says its instrumentation is intended to operate behind the scenes and that calls can join the journey record. Confirm the implementation details for your firm, including what your staff still needs to record and how uncertain or missing sources are handled.
Can I connect intake answers to the source?+
Bosseo describes intake answers attached to the journey, so source and case information can be reviewed together. Your firm still needs to decide which intake fields are appropriate for operational and marketing analysis and who may access them.
Can attribution replace an intake or case-management process?+
No conclusion of that kind is supported by the public product description. Lead Attribution should be evaluated alongside your existing intake, ownership, consultation and matter-recording practices. A consultation can clarify the proposed scope and handoffs.