What does the ROI Dashboard show?+
Bosseo’s public product page describes a live view of keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, leads, case types, forms, video intakes, source attribution and trends. The exact data available to your firm should be confirmed in consultation.
Can it prove that a Groveland search produced a signed case?+
A dashboard can display recorded relationships among sources, calls, leads and matters when those fields are available and defined. It should not be treated as proof of causation or revenue unless the firm’s matter records and agreed definitions support that conclusion.
How should we separate Groveland from Essex County reporting?+
Ask for geographic labels that preserve the distinction. Groveland is a municipal town in Essex County; a county or statewide total should not be presented as a town result. Your firm should choose the geographic grouping that matches its service strategy.
Are calls and leads the same thing?+
No. The public page describes calls as logged, recorded, transcribed and tagged, while contacts can be classified separately as Potential New Client, Current Client or Other. Confirm the account-specific rules before comparing call totals with lead totals.
Can our whole team access the dashboard?+
Bosseo’s public page says firms can provide access to people they choose. Ask for the specific permission levels, access-removal process and treatment of recordings, transcripts and other sensitive information before granting access.
Does the dashboard guarantee search visibility or revenue?+
No such conclusion should be assumed. A dashboard measures defined signals; it does not, by itself, guarantee crawling, indexing, rankings, leads, cases or revenue. Review current definitions and evidence with Bosseo before making a performance claim.