What does Bosseo say Lead Attribution shows?+
Bosseo says the product can show a lead’s channel, referrer, landing page, device and session detail, attach intake answers, connect calls to journeys, and follow outcomes through consultation and signed case. Confirm the applicable scope for your firm during a consultation.
Can it replace asking how a caller heard about the firm?+
Bosseo’s public page positions the product as a way to reduce reliance on remembered answers and manual source spreadsheets. Your firm should still decide which intake questions are useful for qualification and service, rather than removing questions without reviewing the operational impact.
Can phone calls be included?+
Bosseo states that phone calls can join the same journey record, with the transcript and case-type tag connected to the web journey that produced the call. Ask how unmatched, transferred or otherwise ambiguous calls would be handled in your firm’s review.
What should a Georgetown firm measure?+
Measure the stages that reflect your own decisions: inquiry, qualification, consultation, follow-up and signed matter, if those stages fit your process. Do not use Georgetown’s population estimate as a substitute for demand, lead or revenue data.
Does attribution guarantee rankings or leads?+
No guarantee should be inferred. Attribution can help evaluate recorded journeys; it does not establish future rankings, inquiries, cases or revenue.
How does Lead Attribution relate to the ROI Dashboard?+
Bosseo describes attribution as feeding the ROI Dashboard, where journey detail can roll up by channel, case type and page. Ask which dashboard views are relevant to your firm and which outcome fields must be maintained for the totals to be useful.