What does Lead Attribution show for an inquiry?+
Bosseo describes a journey record that can include the channel, referrer, landing page, device, session detail and attached intake answers. Ask during the consultation which fields and connections apply to your firm’s setup.
Can it distinguish Danvers from Essex County?+
The public product description discusses journey and source information, not a guaranteed geographic classification for every inquiry. Ask how your firm would define and review Danvers, Essex County and any broader Massachusetts territory.
Does attribution prove that a channel caused a signed case?+
No attribution record should be treated as proof of causation. It can connect recorded journey information with an inquiry and, as described publicly by Bosseo, may extend to consultation and signed-case outcomes. Review definitions and missing data before drawing conclusions.
Can phone calls be included?+
Bosseo’s public page says phone calls can join the same journey record and describes connecting call information with the web journey. Confirm the applicable phone setup, available fields and handling of calls with no identifiable prior web journey.
Will my intake team need to ask how the person found the firm?+
Bosseo’s public description says its attribution runs behind the scenes and is intended to avoid reliance on manual source tagging or a remembered “how did you hear about us?” answer. Confirm how the service fits your current intake tools and responsibilities.
Where is the information reviewed?+
Bosseo says journey-level detail rolls into its ROI Dashboard alongside broader marketing numbers. Ask what your team will see, which users can access it and how your firm’s outcome definitions will appear.