1. Start with geographic definitions, not a large total
A Cohasset firm may want to distinguish calls and matters associated with Cohasset from activity elsewhere in Norfolk County or Massachusetts. Bosseo’s public product page says the dashboard can show case-type and city data, as well as rankings for service-and-city targets. That makes geographic definitions an important acceptance question. Ask how a city is assigned, whether the location is self-reported or inferred, and how ambiguous records appear.
Recommended approach
Before relying on a city total, write down the geographic scope you want to inspect: Cohasset, Norfolk County, Massachusetts, or another defined service area. During a consultation, ask to see how the dashboard distinguishes those scopes and how corrections are handled.
