What does Bosseo say the ROI Dashboard tracks?+
Bosseo’s public page describes live keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, forms, video intakes, case-type breakdowns, source attribution, review information and trends over time. Ask which items are included in the scope proposed for your firm.
Can the dashboard prove demand in South Laurel?+
No local population estimate proves search demand, competition, leads, cases or revenue. South Laurel’s 2020–2024 ACS 5-year population estimate is geographic context only. The dashboard should be evaluated for how it measures the activity your firm actually wants to review.
How are leads described on the public page?+
Bosseo says contacts are classified as Potential New Client, Current Client or Other, and that leads can be tagged by case type. Ask for the operational definitions and review examples before relying on those categories.
Does “live” mean a specific uptime or recovery commitment?+
Not on the public page text provided here. It describes calls, forms and intakes appearing as they happen and rankings refreshing on their tracking cycle, but it does not state an uptime level or recovery objective. Ask those questions directly during evaluation.
Who should receive access?+
Bosseo says partners, office managers and intake leads can have access. Your firm should decide which roles need which data, especially for recordings, transcripts, intake information and financial fields, and ask how access is administered.
Can the dashboard show that a marketing activity produced revenue?+
The page describes leads and matters by case type tied to real revenue, but a buying review should still clarify how matter and revenue information enters the system, who confirms it and how attribution is determined. Do not treat rankings or calls alone as proof of revenue.