What does the ROI Dashboard say it tracks?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, video intakes, lead classifications, case types, source attribution, review activity and trends over time. Confirm the definitions and availability that apply to your firm during the consultation.
Can it separate Riverdale Park from Prince George’s County?+
Bosseo describes service-and-city targets, city data and source attribution, but your firm should confirm the exact geographic fields and labels available for its setup. Riverdale Park is a municipality in Prince George’s County, so those scopes should not be treated as interchangeable.
What counts as a lead?+
The public page describes a Potential New Client classification and separate Current Client and Other categories. Ask Bosseo how classification is applied, how corrections are handled and how duplicate or unwanted contacts are treated before using lead totals for decisions.
Can our team review calls and transcripts?+
Bosseo’s public page says calls can be recorded and transcribed, with recordings and transcripts attached to counted calls. Confirm access roles, retention, permissions and your firm’s policies before giving users access to this information.
Does the dashboard prove that marketing caused a signed case?+
No dashboard label should be treated as proof without a defined attribution method and comparison with your firm’s matter records. Use the dashboard to review relationships among rankings, sources, contacts and case types, then confirm what matter and revenue fields mean.
How often does the information update?+
The public page says calls, forms and intakes appear as they happen and that rankings refresh on their tracking cycle. Ask for the applicable behavior of each data type, including how delays, missing records and corrections are identified.