What kinds of custom software can Bosseo build for a law firm?+
Bosseo’s public Custom Software page gives client portals, intake tools, internal dashboards, speed-to-lead tools, referral trackers, document-intake flows, calculators and integrations between existing systems as examples. The consultation should determine whether your specific problem is suitable.
Do I need a technical requirements document before contacting Bosseo?+
Bosseo says you can describe the bottleneck in plain English and that its team will ask questions. You should still bring the workflow, users, data and systems involved so the proposed scope can be evaluated accurately.
Can Bosseo connect the tool to our existing systems?+
Bosseo describes connections with websites, intake, dashboards, CRM, case-management and marketing systems. Compatibility with your particular vendors and accounts is not established by that general description, so ask for a system-by-system integration review.
How should our firm evaluate permissions and confidential information?+
List each user role and the information that role may view, add, change, export or delete. Ask how access, backups, restoration, account removal and exceptions would be handled for your proposed tool before accepting the design.
What happens after the tool is launched?+
Bosseo states that it hosts and maintains the tools it builds, and that updates, fixes, onboarding and iteration are part of its Custom Software practice. Confirm the maintenance scope, responsibilities and applicable terms for your proposed build.
How do we know whether custom software is worth considering?+
Compare the cost and risk of the repeated manual process with the cost and scope of a focused build. If an off-the-shelf product already fits the requirement without harmful workarounds, custom software may not be necessary. Bosseo’s public page presents the consultation as a scoping conversation rather than a reason to customize every process.
