Start with the journey, not the caller’s memory
A lead may arrive through organic search, a Local Services Ad, an AI referral, a direct visit, or a referral. Bosseo’s public Lead Attribution description says the record can show the channel, referrer, landing page, device, session detail, and attached intake answers. That matters when a Glenarden prospect does not remember the first page visited or simply says “Google.” The city’s relationship to Prince George’s County also gives you a concrete geographic question to review: are inquiries associated with Glenarden, the wider county, or another service area your firm intentionally serves?
Recommended approach
Ask during a consultation how geographic labels will be represented and reviewed. Instead, define the service areas, case types, and lead outcomes your firm wants to compare, then determine whether the available journey data supports those comparisons.
