What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey embedded on a law firm’s website. Visitors answer questions organized around the firm’s practice areas, and the inquiry can be evaluated by case type, timing and fit before it reaches the team.
How is it different from a contact form?+
A contact form generally leaves the visitor with an open text field. Video Intake uses a guided, question-by-question path. Whether that produces more useful inquiries for your firm should be tested through your own review criteria rather than assumed.
Can the intake support more than one practice area?+
Bosseo’s public page says each practice area can have its own qualification path. Ask for a proposed structure covering your actual practice areas, accepted matters and geographic rules before approving the scope.
Can I decide what questions visitors answer?+
Bosseo says the flows are built around the firm’s practice areas and that questions and weighting can be adjusted. The consultation should confirm the question set, branching logic, review process and any limits that apply to your proposed configuration.
Where does a completed intake go?+
Bosseo says completed inquiries can be delivered to the team with answers attached and describes tagging, routing and follow-up in its product text. Confirm the exact destination, ownership, permissions and any connection to your systems during the consultation.
Is Video Intake appropriate for every visitor?+
Not necessarily. The firm should provide a clear alternative for visitors who cannot or do not want to use a video-guided path, and should explain that submitting an intake does not by itself create an attorney-client relationship or guarantee representation.