What does Lead Attribution show for a lead?+
Bosseo’s public page describes a record with the channel, referrer, landing page, device, session detail and attached intake answers. It also describes calls being connected to the journey and outcomes extending beyond the initial lead. Ask during the consultation which fields apply to your firm’s setup.
Can it distinguish a Fort Meade inquiry from a broader county inquiry?+
Geographic distinction depends on how your firm captures and defines location. Fort Meade is a CDP in Anne Arundel County, so those labels should not be treated as interchangeable. Establish the location fields and ownership rules you need before relying on a geographic comparison.
Does it include phone calls?+
Bosseo’s public page says phone calls can join the same journey record as web activity, including the transcript and case-type tag described there. Your consultation should address the call path, access expectations and the outcomes your firm wants to record.
Do we need to ask every caller how they found us?+
The public page positions attribution as a way to reduce reliance on a remembered answer such as “Google” and to connect a journey with intake information. You should still decide which intake questions are appropriate for your firm and how staff will handle information that cannot be associated confidently.
Can attribution prove which channel produces signed cases?+
Bosseo describes outcome tracking through consultation and signed case, but your firm must define those stages and maintain accurate outcome records. Attribution does not guarantee that every journey will be complete, that every inquiry will qualify, or that a channel will produce a particular result.
How is this different from aggregate analytics?+
Bosseo positions Lead Attribution around a specific lead’s journey and intake information rather than anonymous traffic totals alone. During the consultation, ask how records are connected, what information is retained and how the resulting view differs from the tools your firm already uses.