Does the Fairland population estimate prove that my firm will receive leads?+
No. Fairland’s 2020–2024 ACS 5-year population estimate is 26,231, with a margin of error of 2,089. It provides geographic context only. It does not establish demand, search volume, competition, leads, cases or revenue.
What does Bosseo publicly say the ROI Dashboard tracks?+
Bosseo describes rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, recordings and transcripts, lead classifications, case types, forms, video intakes, source attribution, review signals, trends and matter or revenue-related reporting. Confirm the exact fields and definitions for your firm during consultation.
Can the dashboard separate Fairland from Montgomery County?+
The public page refers to city and case-type data, but it does not establish a particular geographic configuration for every account. Ask how Fairland, Montgomery County, larger metropolitan areas and Maryland would be labeled and separated in your reporting.
How should our firm define a lead?+
Agree on the definition before reviewing ROI. Bosseo’s public page describes a potential new client as a distinct classification from current clients and other contacts. Confirm how your firm’s staff should handle referrals, spam, vendors, repeat callers and inquiries outside your practice.
Can we treat source attribution as proof that a channel produced a matter?+
Use it as evidence for review, not automatic proof of causation. Ask whether the reporting shows first-touch, last-touch or another attribution method, and how direct or unknown sources are represented. A contact may encounter several sources before reaching your firm.
What should we ask about access and data recovery?+
Ask who can access the dashboard, whether permissions differ by role, how users are removed, how records are corrected, how transcripts and recordings are retained, and how information can be recovered if an account or connection changes. The public page describes firm access but does not state every retention, backup or recovery detail.