Does District Heights population prove that a dashboard will show legal leads?+
No. The 2020–2024 ACS 5-year estimate for District Heights is 5,891, with a margin of error of 22. That is population context only. It does not prove legal need, search demand, competition, calls, cases or revenue.
What does Bosseo say the ROI Dashboard tracks?+
Bosseo’s public page describes live keyword rankings, SERP features, AI citations, calls, forms, video intakes, lead classifications, case-type breakdowns, source attribution, review activity and trends over time. Your consultation should confirm which definitions and fields apply to your firm.
Can a ranking be treated as a lead?+
No. A ranking is a visibility signal. A lead requires a defined contact record, and a retained matter requires a further stage. Ask how the dashboard separates those events and handles unknown or incomplete attribution.
Can several people at the firm use the dashboard?+
Bosseo’s public page says firms can give access to selected people, including partners, office managers and intake leads. Ask how roles, editing, exporting, administration and access removal work for your team.
How should we evaluate “live” data?+
Ask for the refresh cycle of each metric rather than assuming every number updates identically. Confirm how delayed, missing or corrected records are shown, and establish a review window before using a trend to make a budget or intake decision.
What should we ask about recordings and transcripts?+
Ask who can view them, how they are attached to a contact, how long they remain available, how corrections are handled and what your firm must do to govern confidential intake information. The public page describes recordings and transcripts; your firm still needs an agreed access policy.