1. Start with the actual inquiry path, not the remembered source
A client’s answer to “How did you hear about us?” may be incomplete. Bosseo’s public Lead Attribution page describes journey-level visibility into channel, referrer, landing page, device and sessions before contact. It also describes connecting intake answers to that journey. For a firm serving Brandywine within Prince George's County, the relevant review is whether a person who visits a service page, returns later or calls can be distinguished from an unrelated inquiry. The Brandywine geography should be treated as a service-area context, not as proof that any channel produces cases there.
Recommended approach
Review the paths that matter to your firm: first visit, return visit, form submission and phone call. Decide which fields identify a qualified inquiry, which fields indicate consultation progress, and which outcome marks a signed case. Ask Bosseo to explain how those events would be connected for your current website and intake process.
