1. Separate Aspen Hill’s population from your firm’s evidence
Review whether your current intake captures the inquiry’s case type, whether the source is recorded consistently, and whether later outcomes can be connected to the original contact. A source such as “Google” may be too broad for a budget decision if the person visited several pages or returned through another channel.
Recommended approach
Use the Aspen Hill relationship as a boundary for review, not as a demand claim. Ask Bosseo to show how the service would distinguish channel, referrer, landing page, device, sessions, intake answers, and later matter status for the inquiries your firm actually receives.
