1. Start with the geographic definition
Ashton-Sandy Spring is a census-designated place in Montgomery County, Maryland. The population estimate applies to the CDP, not to every household, individual or Maryland resident your firm may serve. That distinction matters when a dashboard reports city, county or service-area activity. A location label should not quietly become a claim about where a caller lives, where a case arose or where a signed matter originated. During review, ask how geographic fields are assigned and whether the dashboard can preserve the difference between an Ashton-Sandy Spring inquiry and a broader Montgomery County inquiry. Also confirm whether a reported “city” reflects a landing-page target, a caller’s stated location, an address, or another definition.
Recommended approach
Agree on geographic definitions before evaluating ROI. Treat Ashton-Sandy Spring as one explicitly named area within Montgomery County, and require any geographic comparison to state what the underlying field represents. Do not use the CDP population estimate as a forecast of calls, cases or revenue.
