What does Bosseo say the ROI Dashboard tracks?+
The public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, recordings, transcripts, lead classifications, case types, forms, video intakes, source attribution, reviews, trends, retainers and revenue signals.
Can it separate Aberdeen from Harford County?+
The public page describes service-and-city targets and city data, while Census records Aberdeen as a municipality in Harford County. Ask Bosseo to confirm the exact geographic labels, filters and reporting treatment proposed for your firm.
Does a dashboard lead equal a signed case?+
No conclusion like that should be assumed. The page describes Potential New Client classifications and says leads and matters can tie to revenue signals. Your firm should confirm the definitions and the human review required before calling a contact a matter or signed case.
How often does information update?+
Bosseo’s public page says calls, forms and intakes appear as they happen and rankings refresh on their tracking cycle. Ask for the applicable refresh expectations, exceptions and handling of delayed or missing records.
Who should have access?+
The public page says partners, office managers and intake leads can be given access. Your firm should decide which roles may view rankings, calls, transcripts, intake information and financial data, then confirm the available permission controls.
What should we ask before discussing integrations?+
Ask which channels and systems would be connected, what fields would move, which records would remain manual, how duplicates and corrections are handled, and which parts are included in the proposed scope. Do not assume an integration from the presence of a related Bosseo product.