What is Bosseo Video Intake?+
Bosseo presents it as a guided video survey that lives on a law firm’s website. Visitors answer questions one at a time, with paths built around practice areas and case types. The firm should confirm the proposed flow and its limits during a consultation.
How is it different from a contact form?+
A contact form generally asks a visitor to submit basic contact details and a message. Bosseo describes Video Intake as a guided path intended to collect more structured information and qualify an inquiry by case type, urgency and fit. The appropriate comparison for your firm is the information your current form actually produces.
Can a Yarmouth firm choose the questions?+
Bosseo’s public page says flows are built with the firm, practice area by practice area. Ask which questions, branching rules, weighting and required fields can be changed, who approves them and how updates are handled.
Where does a completed intake go?+
Bosseo says completed inquiries can be delivered with answers attached and describes inbox, CRM and case-management delivery. Its page also says Bosseo Automation can support system delivery and follow-up. Confirm the destination, fields, routing and compatibility for your firm before making a decision.
Does Video Intake replace attorney review or conflicts procedures?+
No conclusion about representation should be drawn from an automated intake. The firm must decide how conflicts, confidentiality, urgency, eligibility and attorney review are handled. Use the consultation to define those responsibilities and the visitor-facing language.
Can the intake work for visitors using a phone?+
Bosseo describes the widget as mobile-first. Your firm should still review the actual experience on relevant devices, including readability, controls, accessibility and completion. The Yarmouth population estimate does not establish device use or completion behavior.
