1. Start with the bottleneck, not a feature list
Bosseo describes Custom Software as a way to build around a firm’s workflow rather than force the firm into an off-the-shelf process. Its public examples include client portals, intake tools, internal dashboards and referral trackers. For a firm serving Yarmouth and operating in Cumberland County, the useful local question is not whether a population estimate predicts software demand. It does not. The useful question is whether a recurring process creates enough delay, re-entry or staff interruption to justify a closer review.
Recommended approach
Bring one process to the consultation in plain language. Examples can be illustrative: “we re-enter consultation information” or “staff assemble the same case-status answer repeatedly.” Bosseo can then help determine whether custom software is appropriate, or whether an existing product is a better fit. Do not approve a build until the problem, users, source data and desired result are explicit.
