1. Define what “Windham” means in the dashboard
Windham is a municipal town in Cumberland County, Maine. A law firm may serve people in the town, elsewhere in Cumberland County or beyond, but those are different geographic questions. A useful ROI review should not treat a Windham population estimate as a forecast of inquiries or cases. Instead, ask how location will be represented: the person’s stated location, the page or campaign contacted, the office or service area selected, or another agreed definition. The dashboard page describes city and case-type data as decision inputs, but your firm still needs to decide which geographic labels are meaningful.
Recommended approach
Before evaluating a result, write down the geographic scope for each report. Keep Windham town, Cumberland County and broader Maine coverage separate. Ask to see how a location is attached to a call, form, intake or marketing target, and identify records that cannot be assigned confidently.
