What can Lead Attribution show for an individual inquiry?+
Bosseo’s public product page says the record can include channel, referrer, landing page, device, session detail and attached intake answers. It also describes calls joining the same journey and outcome tracking through consultation and signed case. The exact applicability to your firm should be reviewed against your current intake paths.
Can the reporting separate Saco from other locations?+
That depends on the geographic information captured in your inquiry and intake records. Saco is a municipality in York County, so ask how your firm would distinguish Saco city from other York County locations and broader Maine activity. Do not infer location from population or from a marketing channel alone.
Does attribution prove that a page or channel caused a signed case?+
It can provide a recorded journey connecting source activity with a lead and, where maintained, later outcomes. It does not eliminate the need to check duplicate records, missing stages, delayed decisions or the firm’s own qualification rules. Treat attribution as evidence for review, not as a substitute for case judgment.
Will the firm need to change its intake process?+
Bosseo’s public page says attribution runs behind the scenes and that the instrumentation is built and maintained by Bosseo. Your consultation should still examine the information your team records, how calls and forms are handled and which outcome fields are available. Do not assume your current process needs no changes until those paths are reviewed.
Can phone calls be included?+
Bosseo states that phone calls can join the same journey record, with the phone-system transcript and case-type tag connected to the web journey. Confirm how that would apply to your phone setup, consent practices, record ownership and the fields your firm uses.
How should we use the data for Saco marketing decisions?+
Separate visibility, inquiry quality and signed-case outcome. Review whether the relevant journey involved Saco city, another York County location or a broader service area. Then use the evidence to decide whether to adjust intake, follow-up, page coverage or spending. The ACS population estimate for Saco is not a forecast of legal need or lead volume.