Define Oak Hill accurately before judging performance
Oak Hill is an Oak Hill CDP in Cumberland County, not a synonym for every household or individual in the county. A location label in a report should therefore be treated as a geographic field, not proof that a matter originated there or that Oak Hill residents represent a particular legal need. If your firm serves Oak Hill alongside other Maine locations, the first decision is how you want geography represented in intake and reporting. A lead’s stated location, landing page, referral source and case type answer different questions.
Recommended approach
Ask Bosseo to review how Oak Hill and Cumberland County should appear in your reporting, then keep geographic information separate from channel attribution. Decide whether your team needs to distinguish an Oak Hill inquiry from a broader Cumberland County inquiry, and document the rule before comparing results.
