1. Define the journey before judging ROI
The dashboard page describes a connected view of rankings, calls, leads and matters, with leads broken down by case type. That can support a better conversation only if your firm first defines the journey it wants to inspect: search visibility, contact, potential new client, consultation, retained matter and revenue are not interchangeable events. A Kennebunk firm should also decide whether “local” means Kennebunk alone, York County, Maine, or another service area. Those geographies should not be merged casually. Population data for Kennebunk town cannot prove demand from the county or the state.
Recommended approach
Bring a written list of your practice areas and the geographic labels you use internally. Ask Bosseo to explain which events are represented, how a lead is classified, and how a matter or revenue figure would be associated with a source. Accept a metric only when its definition matches the decision you want to make.
