1. Start with the geographic question you can answer
Houlton is a CDP in Aroostook County, not a synonym for the entire county or for every community your firm may serve. Begin by identifying which inquiries your firm considers part of its Houlton work, how those inquiries are recorded, and whether your reporting distinguishes Houlton from Aroostook County and other locations.
Recommended approach
Ask Bosseo to demonstrate how location information already present in your intake records can be reviewed alongside each journey. Decide which geographic labels your team will use before comparing channels, and avoid treating a Houlton count as a measure of market demand.
