What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. A visitor answers questions one at a time, with the flow organized around the firm’s practice areas and case types.
Can the intake include Farmington and Franklin County questions?+
Bosseo describes qualification by case type, urgency and fit, and says flows are built around a firm’s practice areas. Your consultation should determine how your preferred geographic questions and service boundaries would be represented.
Does completing the survey mean the firm has accepted the matter?+
No. Completion supplies information for your firm’s review. You should establish separate procedures for conflicts, attorney review, urgency, follow-up and any decision to accept or decline a matter.
Where can completed inquiries go?+
Bosseo’s public page describes delivery with answers attached and discusses inbox, CRM and case-management destinations. Ask about your specific systems and configuration rather than assuming that every destination is supported in the same way.
Will the experience work on a phone?+
Bosseo describes the widget as mobile-first. Before approving it, review the experience on the devices your visitors and staff use, including readability, navigation, accessibility and any alternative path your firm requires.
How should our firm judge whether Video Intake is useful?+
Define stages such as completed intake, geographic fit, practice-area fit, human review, follow-up and final disposition where appropriate. Then compare those stages with your current process. Do not treat population, submissions or search visibility as proof of cases or revenue.
