1. Start with the journey, not the client’s memory
A prospective client may remember the broad source while missing the useful detail. “Google” does not distinguish an organic result, a local page, a review visit or another route. Bosseo describes Lead Attribution as recording the channel, referrer, landing page, device and session detail associated with a lead.
Recommended approach
Ask to see how a real inquiry is represented from first visit through contact. Review whether the record identifies the originating channel, the page involved and the eventual contact path. Decide which geographic and practice-area distinctions matter to your firm before using the data for budget decisions.
