What kinds of custom software can Bosseo build for a law firm?+
Bosseo’s public Custom Software page gives examples including client status portals, speed-to-lead tools, referral trackers, document intake flows, internal dashboards, calculators and connections between existing systems. The appropriate scope depends on your firm’s workflow and a review of the requested data, permissions and integrations.
Do we need a technical requirements document before speaking with Bosseo?+
Bosseo says the conversation can begin with a plain-language description of the annoyance rather than a completed requirements document. You should still bring a clear account of the current steps, users, systems, sensitive information and desired outcome so the scope can be evaluated responsibly.
Can custom software connect to our existing systems?+
Bosseo describes custom tools as connected to a firm’s website, intake and dashboard. Compatibility with a particular CRM, case-management, billing or conflict-check system should be confirmed during scoping. Ask about field mapping, permissions, failed transfers and testing before treating any integration as included.
How should we evaluate hosting and recovery?+
Bosseo states that it hosts and maintains its custom software on dedicated servers and describes monitored, backed-up infrastructure. Ask for the specific backup, restoration, monitoring, maintenance and incident procedures relevant to your tool. Confirm the responsibilities and expectations in writing.
How do we know whether a custom build is better than an existing product?+
Compare the current process and available products against your required workflow, data definitions, permissions, integrations and acceptance criteria. Custom software may be worth reviewing when a recurring bottleneck remains after reasonable tools and workarounds. It is also appropriate to conclude that custom software is unnecessary.
Will custom software improve search visibility or bring more cases?+
No software scope should be treated as proof of those outcomes. Evaluate the build on the operational problem it is designed to address, and measure business outcomes separately using your firm’s own records.