1. Start with the Slidell service boundary
The U.S. Census Bureau records Slidell as a municipality in St. Tammany Parish, Louisiana, with a 2020–2024 ACS five-year population estimate of 28,561 and a margin of error of 54. That is geographic eligibility evidence, not evidence of legal demand, search behavior, staffing requirements or case volume. For Video Intake, the useful implication is narrower: your opening questions and routing rules should reflect the territory your firm actually serves. A Slidell-focused practice may need one path for matters connected to the city and another review path for inquiries elsewhere in St. Tammany Parish. If your firm’s service area is different, the intake should say so rather than implying that every visitor is eligible.
Recommended approach
Write the service boundary before writing the survey. Decide whether location is an early screening question, a later qualification question or a manual review item. Keep Slidell, St. Tammany Parish and any other service area distinct in the flow, and do not use the population figure as a forecast of inquiries.
