What does the ROI Dashboard say it tracks?+
Bosseo’s public page describes rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, forms, video intakes, source attribution, case-type breakdowns, review information and trends. The consultation should confirm which items are applicable to your firm and how each is defined.
Can the dashboard prove demand for legal services in Rayne?+
No. Rayne’s 2020–2024 ACS population estimate is 7,105, but population is not evidence of search demand, competition, calls, cases or revenue. Use the dashboard to inspect measured activity under agreed definitions, not to turn a population figure into a forecast.
Can Rayne and Acadia Parish be reported separately?+
That is a question to settle during the consultation. Rayne is a municipality recorded in Acadia Parish, and those geographic scopes should not be treated as interchangeable. Ask how geographic labels are assigned and what views or records can distinguish them.
What should count as a lead?+
Bosseo’s public page describes classifications including Potential New Client, Current Client and Other. Your firm should approve the precise rules, including duplicate contacts, unsuitable matters, vendors, existing clients and the point at which a contact becomes a matter.
Does a ranking improvement guarantee calls or retained matters?+
No. A ranking or visibility signal does not establish a call, qualified intake, signed matter or revenue. Set acceptance criteria around evidence your firm can actually inspect.
What should we ask about access and data recovery?+
Ask who can view recordings, transcripts and classifications; who can edit them; how access is removed; how corrections are logged; what happens during a source interruption; and what recovery expectations apply. The public page does not establish a specific permission model, uptime level or recovery process.