What does the ROI Dashboard say it tracks?+
Bosseo’s public product text describes rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, recordings, transcripts, lead classifications, case-type breakdowns, forms, video intakes, source attribution, reviews and trends over time. Ask which items apply to the scope and setup proposed for your firm.
Can it prove that Opelousas searches became signed cases?+
No conclusion should be assumed from geography or ranking alone. Ask how the proposed setup connects tracked activity with your firm’s own consultation, engagement and matter records, and agree on attribution definitions before interpreting revenue.
Should Opelousas and St. Landry Parish be reported separately?+
That is a firm-level measurement decision. Opelousas is recorded as a municipality in St. Landry Parish. Ask whether separate geographic labels would improve the decisions you need to make and whether the relevant pages, calls and intakes can be reviewed by those labels.
Can our team inspect calls and transcripts?+
Bosseo’s public page says calls are recorded and transcribed and that team access is available. Confirm the proposed permissions, user administration, retention, confidentiality safeguards and the process for removing access.
How often does the information update?+
Bosseo describes the dashboard as live and says calls, forms and intakes appear as they happen while rankings refresh on their tracking cycle. Ask for the update behavior of each metric that matters to your firm and do not assume identical timing across data types.
What should we ask before booking?+
Bring your practice areas, geographic scope, current reporting definitions and the decisions you want the dashboard to support. Ask about data fields, attribution, permissions, recovery, update timing, acceptance criteria and any capability that is important but not stated on Bosseo.