Start with the Old Jefferson service area, not a generic software brief
Old Jefferson is in East Baton Rouge Parish. For a law firm serving this area, the useful question is whether the same operational problem appears across the matters and inquiries your firm handles—not whether the place name alone supports a new application. A custom build should solve a repeatable internal problem that you can describe in terms of users, records, decisions and handoffs.
Recommended approach
Define the operating boundary before discussing screens. Identify which staff members work on the process, whether the process covers Old Jefferson matters only or a broader Louisiana practice, and which records must remain available to each role. Ask Bosseo to reflect that boundary in the scope and acceptance criteria.
