What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. A visitor answers questions one at a time, with the flow organized around the firm’s practice areas and case types. The public description says the inquiry can be evaluated by factors such as case type, urgency and fit.
Is Video Intake a replacement for an attorney?+
No conclusion about legal advice or representation should be drawn from the intake experience. It is a way to collect and organize an initial inquiry. Your firm must decide who reviews the information, what response is appropriate and what visitors should be told about the submission.
Can a Minden firm use different paths for different practice areas?+
Bosseo’s public page says each practice area can have its own question path. In consultation, confirm how those paths would reflect your firm’s actual services and how inquiries should be routed within the geographic areas you serve.
Can the intake ask where a visitor is located?+
That is a decision for your firm’s qualification policy. Location may help determine service scope, but Minden’s population estimate does not establish legal demand or justify a particular routing rule. Review whether location should affect eligibility, follow-up or only recordkeeping.
Where do completed intakes go?+
Bosseo publicly says completed inquiries can be delivered with answers attached and describes delivery to an inbox, CRM and case-management system. Confirm the specific destination, connection and responsibility for review before relying on any workflow.
Does Video Intake guarantee more cases or revenue?+
No. The public product description explains the intended intake function, but it does not establish a result for your firm. A Minden population estimate is not a forecast of inquiries, cases or revenue. Measure your agreed intake outcomes instead.