1. Set Larose eligibility before you write a question
A visitor’s location can affect whether your firm wants to review an inquiry, but Larose is a place, not a substitute for your service-area policy. The Census record identifies Larose as a CDP in Lafourche Parish; it does not establish where your firm may practice, which courts it serves or which matters it accepts. Begin with the boundaries your firm actually uses. A person may live in Larose, work elsewhere, need a matter outside Lafourche Parish or contact you from another location entirely. Video Intake should not silently turn a place name into a legal-eligibility decision.
Recommended approach
Create an explicit location step. Ask only what your firm needs to determine whether the inquiry belongs in the review queue, and provide a clear path for uncertain or out-of-area visitors. Review the wording with counsel so the intake collects screening information without presenting itself as legal advice or a promise of representation.
