What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. Visitors answer questions one at a time, with paths organized around practice areas and case types, so the firm can review information before deciding what happens next.
How is it different from a contact form?+
A contact form commonly asks for contact details and an open-ended description. Video Intake is designed as a structured, video-guided path that can collect answers related to case type, urgency and fit. Your firm still needs to decide which questions and dispositions are appropriate.
Can the intake distinguish Larose inquiries from other locations?+
It can be planned around the geographic information your firm needs to review, but the exact question and routing should be confirmed for your practice. Larose is in Lafourche Parish; that fact does not establish your firm’s service boundaries or eligibility rules.
Can my firm choose the questions?+
Bosseo’s public product text says flows are built around a firm’s practice areas and that each practice area can have its own qualification path. In consultation, confirm the available configuration and agree on the questions your firm wants to use.
Where do completed inquiries go?+
Bosseo states that completed intakes can be delivered with answers attached and describes delivery to an inbox, CRM and case-management tools. Confirm your firm’s exact destination, fields, permissions and any integration before implementation.
Does Video Intake replace a lawyer’s review?+
No. It is an intake and qualification path, not legal advice or a substitute for the firm’s review. Establish a human owner for urgent, uncertain, incomplete and potentially eligible inquiries, and make the next step clear to the visitor.