What does the ROI Dashboard publicly describe tracking?+
Bosseo describes rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, recordings, transcripts, case-type tags, forms, video intakes, source attribution, reviews, trends, leads, matters and revenue-related views. Confirm the exact scope and definitions for your firm during the consultation.
Can the dashboard prove that Lake Charles has legal demand?+
No. The Census estimate for Lake Charles city describes population, not demand, search volume, competition, leads, cases or revenue. The dashboard should be used to review measured firm activity and agreed attribution rules, not to convert population into a forecast.
Can Lake Charles city and Calcasieu Parish be reported separately?+
That is a decision to confirm with Bosseo during the review. Lake Charles is a municipality recorded in Calcasieu Parish, so your firm should state whether those geographic labels are separate reporting scopes or part of one service area.
Does a call automatically count as a lead or signed case?+
No conclusion should be assumed. Bosseo’s public page describes classification into categories such as Potential New Client, Current Client and Other, plus case-type tagging. Your firm should approve the definitions and the path from contact to matter before using counts for ROI decisions.
Does a ranking or AI citation guarantee visibility or clients?+
No. A tracked ranking or citation is a measurement, not a guarantee of future visibility, calls, matters or revenue. Google also states that automation does not guarantee crawling, indexing or search visibility.
What should we ask about access and data recovery?+
Ask who can access the dashboard, recordings and transcripts; whether permissions can be limited; how users are removed; how errors are corrected; what happens when data is delayed or unavailable; and what recovery expectations apply. The public page does not establish an uptime level or recovery commitment.