1. Replace “How did you hear about us?” with a documented journey
A prospective client may visit more than once, arrive through one page and return through another path before calling or submitting information. The public Bosseo Lead Attribution page describes records that can include channel, referrer, landing page, device, session detail and intake answers. It also describes phone calls joining the same journey. That gives a Lake Charles firm a more useful review than relying on a person’s memory of seeing the firm online. The city’s population estimate is a reason to define the market precisely, not a reason to assume that every source produces demand.
Recommended approach
Ask Bosseo to show how a Lake Charles inquiry would be represented from first visit through contact. Confirm which journey fields are available for your firm, how phone inquiries are connected, and which event marks a qualified inquiry or later matter outcome.
