What is the ROI Dashboard intended to show?+
Bosseo describes it as a live view of rankings, SERP features, AI citations, calls, leads and case-type information. Bosseo also describes forms, video intakes, source attribution, reviews, trends and matters or revenue connections. Ask which items would be included in your firm’s agreed scope.
Can it show Houma-specific information?+
The relevant question is how your reporting geography would be defined. Houma is a municipality in Louisiana, and its recorded county relationship is Terrebonne Parish. Ask Bosseo to explain the geographic labels and confirm whether your review will use Houma, Terrebonne Parish or another defined area.
How are calls and leads classified?+
Bosseo says calls can be recorded, transcribed and tagged by case type, and that contacts can be classified as Potential New Client, Current Client or Other. Confirm how your firm’s ambiguous, duplicate, spam and out-of-scope contacts would be handled.
Does the dashboard prove that marketing caused a signed matter?+
Not by a count alone. The dashboard is described as connecting sources, pages, leads and matters, but your firm should confirm the definitions and reconcile records before treating an attribution path as evidence of causation or revenue.
Who can access the dashboard?+
Bosseo’s public page says partners, office managers and intake leads can be given access. Ask about the exact permissions model, administrator roles, access removal, login recovery and data retrieval before granting access to your team.
How often does the information update?+
Bosseo says calls, forms and intakes appear as they happen and that rankings refresh on their tracking cycle. The public page does not state one universal update interval or uptime level, so ask what applies to the data your firm would review.