1. Define what “Gretna” means in the dashboard
Those are not interchangeable labels: a city, a parish, a metropolitan area, Louisiana, households and individuals describe different scopes. A dashboard review should therefore make geographic definitions explicit before anyone interprets a trend. Ask whether a keyword, call, form or matter is being associated with Gretna, Jefferson Parish, another service area or a broader geography.
Recommended approach
During a Bosseo review, request a written definition for every geographic field that matters to your firm. Confirm how city and parish labels would be displayed, how location is determined, and how a partner should read a result when a prospective client lives outside Gretna but contacts a firm serving Gretna.
