What does the ROI Dashboard publicly describe as trackable?+
Bosseo describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, recordings, transcripts, case-type tags, lead classifications, forms, video intakes, source attribution, reviews and trends over time. Confirm the fields and scope applicable to your firm.
Does Crowley’s population establish local legal demand?+
No. The Census record gives Crowley’s 2020–2024 ACS 5-year population estimate as 11,422, with a margin of error of 26, and records Acadia Parish as the county relationship. It does not establish demand, competition, leads, cases or revenue.
Can a ranking be treated as a client or case?+
No. A ranking is a visibility measurement. A call, potential-client classification, consultation, retained matter and revenue are different events. Agree on those definitions before using dashboard data for budget or staffing decisions.
Who should be allowed to access the dashboard?+
Bosseo’s public page says partners, office managers and intake leads can have access. Your firm should still decide which roles may view recordings, transcripts, lead details and revenue-related information, then confirm the available controls directly with Bosseo.
Does the dashboard prove that every marketing channel caused revenue?+
No. The public description includes source attribution and says leads and matters can tie back to revenue, but the firm should reconcile those fields with its own records. Attribution should support investigation and decisions, not replace matter-level confirmation.
What should we ask about implementation?+
Ask which data sources and services are in scope, how fields are defined, how often data updates, how duplicates and corrections are handled, what permissions exist, how records are recovered and how the dashboard is reconciled with your internal systems. Do not assume an integration, uptime level or recovery commitment without confirmation.